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RC/AL-CERT Residential Care / Assisted Living Domains of Practice: Organizational Management, Human Resources Management and Physical Environment Management, Finance and Resident Care.

Detail of topics: Assisted Living facility Management

• The Assisted Living Industry - detailed overview;
• Administrative tasks performed by the assisted living / residential care administrator:
• forecasting,
• planning,
• organizing,
• staffing,
• directing,
• comparing and controlling quality,
• innovating;
• Decision making,
• choosing a leadership style;
• Power and organizational authority;
• Communication skills;
• Facility norms and values, vision and goals;
• Developing a marketing strategy.

Detail of topics: Assisted Living facility human resources management:

• Assisted living service models and organizational patterns explored;
• roles of each department work area;
• national standards of practice;
• personnel functions identified;
• planning employment needs,
• writing job descriptions,
• forecasting future employment needs,
• recruiting employees,
• hiring staff,
• training staff,
• retaining employees,
• evaluating employees,
• paying employees,
• the wage mix;
• disciplining employees.

Details of Environment Domain coverage:

• Description of the long term care continuum of care;
• Social Security Act; Medicare & Medicaid;
• Older Americans Act;
• labor laws and regulations;
• unions;
• workplace safety:
• the Occupational Safety and Health Act;
• fire safety: The Life Safety Code;
• the Americans with Disabilities Act - impacts on the facility, accessibility guidelines for facilities;
• recommended national operating standards for assisted living and residential care facilities.

Detail of finance domain topics:

• Financial position of the assisted living industry;
• evaluating financial strength; cost and access to capital,
• building models, financing industry growth,
• administrator's role as financial manager,
• the GAAPs,
• cash and accrual accounting,
• steps in the accounting process:
• recording transactions and preparing financial statements;
• putting financial statements to work:
• working capital,
• ratio analysis and
• vertical analysis,
• concept of depredation, using "costs" in managerial decisions,
• budgets and budgeting;
• legal terminology,
• risk management,
• business-related terms and concepts:
• accounting concepts,
• assets-related terms,
• competition/risk related terms,
• benefits/pensions-related terms,
• cost-related terms,
• insurance.

Detail of resident care domain topics:

• Understanding the assisted living / residential care environment:
• minimizing the effects of institutionalization,
• site design,
• creating a human habitat,
• developing a program of care;
• the aging process:
• theories of aging;
• the aging process as it relates to diseases common to the assisted living facility population;
• the scope of care issue;
• resident care policies:
• establishing and maintaining quality care;
• health care record keeping,
• pharmaceutical services;
• extensive health care vocabulary building.
  

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